Privacy Policy

Overview

FRANK’d Mail is designed to request read receipts in Apple Mail using email headers and is built with privacy in mind.

Information FRANK’d Mail does not collect

FRANK’d Mail does not operate an analytics or tracking service. In particular, FRANK’d Mail does not intentionally collect:

• tracking-pixel or web-beacon data;
• analytics or telemetry;
• advertising identifiers;
• a FRANK’d Mail user account or profile; or
• the contents of your email messages on FRANK’d Mail servers.

Information processed locally on your Mac

Your receipt choices, saved default settings and the From address needed for the outgoing receipt request are handled locally as part of the FRANK’d Mail app and Mail extension.

What FRANK’d Mail adds to a message

When you request a read receipt, FRANK’d Mail adds a Disposition-Notification-To header to the outgoing message using the current From address at send time. Optional settings can also add a legacy Return-Receipt-To compatibility header and an X-FRANKd-Mail-Receipt marker.

Purchases

Purchases and entitlement checks are handled using Apple’s App Store and StoreKit services. FRANK’d Mail does not process your payment-card details.

Read receipts and third parties

After an email leaves your Mac, it is handled by your mail provider and the recipient’s mail systems. Whether a read receipt is returned is controlled by those systems and, in some cases, by the recipient.

Changes to this policy

This Privacy Policy may be updated as FRANK’d Mail develops. The effective date shown above will be updated when material changes are made.

Contact

For privacy questions, email Support@The-Cave.uk or use the FRANK’d Mail Support page.